Privacy Policy
Last updated: April 26, 2026
Glowra Health ("we", "us", or "our") operates glowrabeauty.com. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
- Order information: name, billing/shipping address, email, phone, and payment details when you purchase.
- Device information: IP address, browser type, time zone, and cookies.
- Contact information: when you reach out via email or our contact form.
- Warranty information: name, email, order number, and product details when you register your warranty.
2. How We Use Your Information
- To process and fulfil your orders
- To communicate about your order, shipping, and support
- To process warranty registrations and claims
- To send marketing emails (only if you opt in)
- To improve our website and products
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We share it only with:
- Shopify — our e-commerce platform
- Shipping carriers — to deliver your orders
- Payment processors — to handle transactions securely
- Email marketing platforms — only if you have opted in
- Legal authorities — when required by law
4. Cookies
We use cookies to enhance your experience, analyse traffic, and personalise content. You may disable cookies through your browser settings.
5. Your Rights
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-out: Unsubscribe from marketing at any time
- Data portability: Request your data in a portable format
To exercise any of these rights, email glowrabeauty.info@gmail.com.
6. Data Retention
We retain your information as long as necessary to fulfil the purposes in this policy and comply with legal obligations.
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised date.