Refund policy
30-Day Money Back Guarantee
We want you to love your Glowra product. If you're not completely satisfied, we offer a full refund within 30 days of receiving your order.
Eligibility
• Item must be returned within 30 days of delivery
• Item must be in original condition with all accessories included
• Proof of purchase required
How to Request a Refund
Email us at glowrabeauty.info@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.
Refund Process
Once we receive and inspect your return, we'll notify you of approval. Approved refunds are processed within 5–7 business days to your original payment method.
Non-Refundable Items
• Items returned after 30 days
• Items showing damage from misuse
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.